1. What font formats do you offer?
We generally provide OTF (OpenType) and WOFF2 (Web Open Font Format 2.0) formats. The OTF format is recommended for print and design software, while the WOFF2 format is optimized for the web. For specific needs, please contact us.
2. How can I purchase a font?
You can buy fonts directly from our website. Go to the BUY page, select the font, choose the license suitable for your use (web, print, app, etc.), and proceed with the PROCEED button. You will need to enter your billing information and license details, and then you can complete the payment. You will receive an order confirmation email with the details of your order and an invoice, followed by a second email with download links to the font files.
3. Do you offer licenses for multiple types of use?
Yes, we provide specific licenses for various uses: print, web, applications, social media, and more. Each license is tailored to ensure proper and compliant use of the fonts. Please visit the EULA and Licensing options page for more information.
4. Can I test the fonts before purchasing?
We offer limited trial versions of our fonts to allow you to test their appearance in your mockups and projects before buying the full license.
5. Do your fonts include OpenType features?
Yes, our fonts are designed to leverage OpenType features, such as ligatures, stylistic alternates, and tabular figures. Please check the specifications of each font to know the available features or contact us for specific needs.
6. How can I integrate the fonts on my website?
After purchasing the web license, download the WOFF2 files and integrate them via CSS @font-face. Be sure to comply with the usage limits of the license, especially regarding the maximum traffic of page views.
7. Can I extend the character set of a font to other languages?
Depending on the font, we can extend the character set to include additional languages. Feel free to contact us to learn more about the available options.
8. Do you offer custom font creation services?
Absolutely! We work with agencies, studios, and brands to design custom fonts and logos tailored to their needs. Contact us to discuss your project.
9. License Upgrades
If you wish to add additional users for a Desktop license or increase the traffic volume for a Web license, please contact us. We will guide you to adjust your license according to your needs, deducting the amount of your previous order from the price of the upgrade.
10. Return Policy
All sales are final: products cannot be returned, refunded, or exchanged. However, if you encounter any technical issues, we will do our best to find a solution. Please contact us for more information.
11. VAT Application
VAT is applied to every order made by an individual, regardless of the country of origin. For orders made by a legal entity (business), VAT will not be applied. For businesses whose tax address is located in the EU and who have a valid VAT number, the reverse charge procedure applies: VAT is not charged at the time of purchase, and the customer business is responsible for declaring and paying VAT directly to the tax authorities in their country.
Please note that for these tax rules to apply, it is important that each person making the license purchase accurately fills in the required information fields during the order process. Each piece of information will be verified at checkout.
12. Payment Currency
Since OTT is a company registered in France, all of its business activities are initially expressed in euros. Therefore, our invoices are prepared in this currency.
Please note that online currency conversion services often use different exchange rates than credit card companies. This may result in a discrepancy between the amount of your purchase and the estimated conversion amount on your statement.
13. New Typeface Proposals
We are constantly looking to expand our collection with new designs and to meet talented type designers. We consider proposals for typefaces that could serve as interesting additions to our retail library. You can submit your design for consideration to alphabet@eliottgrunewald.xyz.